We respect your privacy and provide a straightforward process to delete your account and associated data from Inallapp. You can request deletion directly through the app or by contacting our support team via email.
1. How to Delete Your Account
You can delete your account using one of the following methods:
Method 1: In-App Deletion (Recommended)
The fastest way to delete your account is directly within the Inallapp application:
- Open the Inallapp on your device.
- Go to Settings or your Profile.
- Select Account Settings.
- Tap on Delete Account and follow the on-screen confirmation prompts.
Note: This action is immediate and irreversible.
Method 2: Request Deletion via Email
If you no longer have the app installed or cannot access your account, you can request account deletion by email:
- Send an email to support@inallapp.com.
- Use the subject line: Delete My Account.
- Send the email from the email address associated with your Inallapp account.
- Include any relevant information to help us identify your account (e.g., your name or registered phone number).
2. What Data Gets Deleted
When your account is deleted, the following data is permanently removed from our active servers:
- Profile Information: Name, email address, phone number, profile photo, and preferences.
- User-Generated Content: Attendance records, assignments, exam data, flashcards, notes, habits, goals, mood entries, journals, hydration logs, and files uploaded to our servers.
- Financial & Business Data: Income and expense records, roommate expense data, inventory, and customer/sales logs.
3. What Data Is Retained (And Why)
In certain cases, we may retain specific information even after an account deletion request is processed:
- Financial Transactions: Records of premium subscription purchases via Google Play may be retained for accounting, tax, and legal compliance purposes.
- Security & Fraud Prevention: Anonymized server logs or aggregated data may be kept temporarily to ensure the security of our platform and prevent abuse.
4. Processing Time
- In-App Deletion: Your data is deleted immediately upon confirmation.
- Email Requests: Please allow up to 7 business days for us to verify your identity and process your deletion request.
5. Contact Support
If you have any questions about this process or need assistance with your data, please contact us at:
Email: support@inallapp.com